Privacy policy of the Provadis Group companies
This is a convenience translation only; the German version controls
Content
I. General section - General, websites and mobile apps of the respective Provadis Group companies
A. General information
B. Your rights under the GDPR
C. Further information for the purely informational use of our websites or mobile apps
D. General information on further functions and usage options
E. Special information on the right of objection or revocation
II. Special part - special processing activities of the respective Provadis group companies
A. Use of our mobile apps
B. Special forms of use of our websites
C. Third-party offers
D. Newsletters
E. Web analytics / web crawler tools
F. Social media
G. Online advertising and analysis of usage behaviour
H. Dealing with applications
I. Use of video conferencing software in teaching
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I. General section - General, websites and mobile apps of the respective Provadis Group companies
A. General information
(1) In the following, we provide information on the collection of personal data in general and when using the respective group-specific website or mobile app. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour. "We" - these are the companies of the Provadis Group listed under the following link www.provadis.de/gruppe.
(2) The responsible party pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is
a) for processing activities of Provadis Partner für Bildung und Beratung GmbH ( hereinafter also referred to as "Provadis")
Imprint:
b) for processing activities of Provadis School of International Management and Technology AG
Imprint:
c) for processing activities of Provadis Professionals GmbH
Imprint:
You can reach the data protection officer of the aforementioned companies by e-mail at [email protected] or at the following postal address:
Infraserv GmbH & Co. Höchst KG
The Data Protection Officer
Industriepark Höchst, Building C770
65926 Frankfurt am Main
(3) When you contact us, e.g. by e-mail or via a contact form, the data you provide (e.g. your e-mail address, name and telephone number) will be processed by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary. We are generally obliged to store your address, payment and order data for a period of 10 years due to commercial and tax law requirements. If there is a legal basis for further processing (e.g. legal obligation to retain data), we restrict processing as far as possible.
(4) If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes. In doing so, we will also state the defined criteria for the storage period.
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B. Your rights under the GDPR
(1) You have the following rights vis-à-vis us with regard to personal data concerning you:
- Right to information,
- Right to rectification or erasure,
- Right to restriction of processing,
- Right to object to processing,
- Right to data portability,
- Right to complain to a supervisory authority.
(2) The supervisory authority responsible for us is "Der hessische Datenschutzbeauftragte":
The Hessian Data Protection Commissioner
Postfach 3163
65021 Wiesbaden
Tel.: +49 611 1408-0
Fax: +49 611 1408-611
E-mail: poststelle(at)datenschutz.hessen.de
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C. Further information for the purely informational use of our websites or mobile apps
(1) In the case of purely informational use of the website and mobile apps, i.e. if you do not register and do not otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. The
following data is technically necessary for us to be able to display our website or mobile apps to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f GDPR):
- IP address
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (concrete page)
- Access Status/HTTP Status Code
- Data volume transferred in each case
- Website from which the request comes
- Browser
- Operating system and its interface
- Language and version of the browser software.
(2) In addition to the processing of the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive - assigned to the browser you are using - and through which certain information flows to the body that sets the cookie (in this case by us). Cookies cannot execute programmes or transfer viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
(3) Use of cookies:
a) The websites or mobile apps use different types of cookies:
So-called transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
So-called persistent cookies are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
b) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may then not be able to use all the functions of this website.
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D. General information on further functions and usage options
(1) In addition to the purely informational use of our websites or our mobile apps, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data which we use to provide the respective service and for which the aforementioned data processing principles apply. When you contact us by e-mail, letter or any other medium, the personal data you provide will be processed by us in order to answer your questions. We delete this data after further processing is no longer necessary, unless there are legal retention obligations.
(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
(3) Furthermore, we may pass on your personal data to third parties if we offer promotions, competitions, contracts or similar services together with partners. You will receive more information on this when you provide your personal data or below in the description of the usage offer.
(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the usage offer.
(5) If you purchase goods from us, make use of services or order information and advertising material, we will send you information e-mails for goods or services of the Provadis Group (www.provadis.de/gruppe) from this point onwards. These e-mails will only be sent after you have placed your order and using the so-called double-opt-in procedure. This means that we will only send you the information e-mails if you first confirm your registration via a confirmation e-mail sent to you using the link contained therein. You can request at any time that you no longer receive such information e-mails from us. To do so, please send an e-mail to [email protected] or to the contact details given in the imprint or click on the link at the end of the information e-mails. You will not incur any costs other than the transmission costs according to the basic rates.
Your data will be processed in accordance with this privacy policy.
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E. Special notes on the right to object or revoke
(1) If you have given your consent to the processing of your data, you may withdraw this consent at any time. Such a revocation affects the permissibility of the processing of your personal data after you have expressed it to us.
(2) Insofar as we base the processing of your personal data on the balance of interests, you can object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either cease or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.
(3) Of course, you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us of your objection to direct marketing or advertising from all Provadis group companies using the following contact details:
By e-mail: marketingprovadis.de
or via the following address:
Provadis Partner für Bildung und Beratung GmbH
Marketing
Rudolf-Amthauer-Straße, Gebäude B845
65926 Frankfurt am Main
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II. Special part - special processing activities of the respective Provadis group companies
A. Use of our mobile apps
(1) Note on mobile apps
In addition to our website, we also provide you with mobile apps that you can download to your mobile device. We use two different types of apps:
- Apps for which we are responsible (self-programmed or content-managed),
- Third-party apps outside our responsibility.
a) When downloading the mobile app, the required information is transferred to the App Store, i.e. in particular user name, email address and customer number of your account, time of download, payment information and the individual device identification number. We have no influence on this data collection and are not responsible for it. We only process the data insofar as it is necessary for downloading the mobile app to your mobile device.
b) Furthermore, it is possible in individual cases that we require further information such as your device identification, unique number of the terminal device (IMEI = International Mobile Equipment Identity), unique number of the network subscriber (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), MAC address for WLAN use, name of your mobile terminal device or e-mail address.
c) Using your address book or calendar
(i) At the beginning of the use of our mobile apps for which we are responsible, we ask you in a pop-up for permission to use, for example, your address book or your calendar. If you do not give permission, we will not use this data. In this case, you may not be able to use all the functions of our app. You can grant or revoke permission later in the settings of the app or the operating system.
(ii) If you allow access to this data, the mobile app will only access and transfer your data to our server to the extent necessary to provide the functionality. Your data will be treated confidentially by us and deleted when you revoke the rights to use it or it is no longer necessary for the provision of the services and there are no legal retention obligations. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f GDPR.
(2) Push messages
The use of the push notification function in our mobile apps is voluntary and not required to use our offers. We only transmit general information about our offers and organisational information about your educational measure via the push notification function.
To send push messages to mobile devices, we use the service of OneSignal, Inc., 2850 S Delaware St Suite 201, San Mateo, CA 94403, United States of America (also referred to as "Push Service Provider").
The push messages are sent using a pseudonymous push token assigned by your operating system or by the corresponding push service. The push service uses this push token to store data such as the type of device, time of use, IP address when used, language setting, as well as push messages transmitted to the device in the wording and status of your push subscription, and associates these with your mobile device. The push service provider cannot assign this data to any other of your personal data.The sending of push messages is based on your consent, which can be given as part of the app installation, within the meaning of Art. 6 para. 1 sentence 1 lit. a) DSGVO.
You can revoke your consent at any time by switching off the "Receive push messages" function in the app settings or by deactivating the receipt of push messages in the operating system settings.
You can find more information about OneSignal's data protection at: https://onesignal.com/OneSignalSAASPrivacyPolicy.pdf.
(3) Crash notifications
In order to improve the stability and reliability of our apps, we rely on anonymised crash reports.
iOS apps: If you have voluntarily and expressly consented to the transmission of a crash report in the settings of the app or after a crash, anonymous information about the crash (state of the app at the time of the crash, stack trace, manufacturer and operating system of the mobile phone, last log messages) is transmitted to Apple, Inc., One Apple Park Way, Cupertino, CA 95014, United States of America, and stored there for evaluation. According to Apple, Inc., this information does not contain any personal data.
Android apps: If you voluntarily and explicitly agree to the general transmission of crash notifications to Google when setting up your mobile device, information (state of the app at the time of the crash, stack trace, manufacturer and operating system of the mobile phone, last log messages) will be transmitted to Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States of America, after a crash of the app and stored there for evaluation. According to Google LLC, this information does not contain any personal data.
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B. Special forms of use of our websites
(1) Use of our quote request function
a) If you request the sending of offers (for example services, seminars) on our website, it is necessary for the sending that you provide your personal data, which we require for the processing of your request. Mandatory data required for processing the request are marked separately, other data are voluntary. We process the data you provide to process your enquiry and to process any contract that may have been concluded. The legal basis for this is Art. 6 para. 1 p. 1 lit. B GDPR.
b) If a contract is concluded, we are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.
(2). Use of our "Provadis Coach
a) If you wish to use our Provadis Coach, you must register using your first name and surname or your e-mail address and your password assigned by us, which you must change yourself after the first registration. The Provadis Coach is for official use in the context of a booked seminar, training relationship or employment relationship. As a participant, you can use the Provadis Coach to receive learning content and appointments. It is also used for internal communication between participants and lecturers/trainers. .
b) If you use our Provadis Coach, we store your data required for the fulfilment of the contract until your access is permanently deleted after the end of your training, further education or studies. Furthermore, we store the voluntary data you provide for the duration of your use of Provadis Coach, unless you delete it beforehand. You can manage and change all details in the protected customer area. The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR.
c) If you use Provadis Coach, your data may become accessible to other Provadis Coach participants. Non-registered members will not receive any information about you. Your user name is visible to all registered members, regardless of whether you have shared it.
d) To prevent unauthorised access to your personal data by third parties, the connection is encrypted using SSL technology.
(3) Use of the registration facility for events, training courses, seminars or courses - use of the "Seminar Finder
a) If you would like to book events, training courses, seminars or courses on our website, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your booking. Mandatory information required for the processing of contracts is marked separately, other information is voluntary. We process the data you provide to process your booking. The legal basis for this is Art. 6 para. 1 p. 1 lit. b GDPR.
We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.
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C. Third party offers
Our website is linked to other websites in order to give you the opportunity to obtain related and interesting information. Furthermore, we use apps from third parties or refer to them on our website, for which we assume no responsibility. These websites or mobile apps of other companies outside our own internet or app offering are not subject to our control and this privacy policy. If you access other websites or use mobile apps via the links provided, their operators may collect your personal data. Make sure that you agree with the privacy policy of the respective operator before you share personal data. We are not legally or otherwise responsible for the activities of other companies. If we become aware of any infringements, we will remove such links immediately.
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D. Newsletter
(1) You have the option of subscribing to our newsletter, with which we inform you about our current interesting offers. You will find our service portfolio, which is the subject of the newsletter, at www.provadis.de.
(2) We use the so-called double-opt-in procedure to register for our newsletters. This means that after your registration, we will send you an email to the email address you provided in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 48 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
(3) The only mandatory information for sending the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 p. 1 lit. a GDPR.
(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter e-mail, by e-mail to unsubscribeprovadis.com or by sending a message to the contact details provided in the imprint.
(5) We would like to point out that we evaluate your user behaviour when sending the newsletter. For this purpose, we use the tracking functions of empaction GmbH (for more information, see "Web Analytics"). For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. For the evaluations, we link the collected data and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID. With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletters, which links you click on in them and deduce your personal interests from this. We link this data to actions you have taken on our website.
You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via another contact channel. The information is stored for as long as you are subscribed to the newsletter. After unsubscribing, we store the data purely statistically and anonymously. Moreover, such tracking is not possible if you have deactivated the display of images by default in your e-mail programme. In this case, the newsletter will not be displayed to you in full and you may not be able to use all the functions. If you display the images manually, the above-mentioned tracking takes place.
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E. Web analytics / web crawler tools
(1) Web analytic tool: Google Analytics
a) This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
b) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
c) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.
As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data within this website in the future (the opt-out only works in this browser and only for this domain). This will place an opt-out cookie on your device. If you delete your cookies in this browser, you must click this link again.
d) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, which means that personal references can be ruled out. If the data collected about you is related to a person, this is immediately excluded and the personal data is deleted immediately.
e) We use Google Analytics to analyse and regularly improve the use of our website. If you have consented to this use, we can use the statistics obtained to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which can be carried out via a user ID if you have given your prior consent. In cases where personal data is transferred to the USA, the following terms and conditions of the third-party provider apply: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001: https://policies.google.com/privacy/frameworks?hl=de. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. a) GDPR.
(2) Web crawler tool: Echobot
The operating company Echobot Media Technologies GmbH, Durlacher Allee 73, D-76131 Karlsruhe, Germany, operates sophisticated crawling, indexing and machine learning algorithms that process digitally available data from public sources. As this is not a case of commissioned processing, all data protection-related enquiries from data subjects - with the exception of the information obligations to be fulfilled by us pursuant to Article 14 GDPR - are to be addressed directly to Echobot. You can find Echobot's privacy policy at www.echobot.de/datenschutz.
Data concerned and technique used: Searching publicly available data from online news, blogs, company websites, register databases and business-related social media networks. For more information on Echobot, please visit
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F. Social Media
(1) Integration of YouTube videos
a) We have integrated YouTube videos into our online offer, which are stored on www.YouTube.com and can be played directly from our website. These are all integrated in "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence on this data transmission.
b) By visiting the website and your corresponding consent, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this declaration is transmitted. This takes place regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.
c) For more information on the purpose and scope of data collection and processing by YouTube, please see the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://policies.google.com/privacy/frameworks?hl=de. In cases where personal data is transferred to the USA, the following terms and conditions of the third-party provider apply: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001: https://policies.google.com/privacy/frameworks?hl=de. The legal basis for the use of Google is Art. 6 para. 1 p. 1 lit. a) GDPR.
(2) Integration of Google Maps
a) On this website, we use the Google Maps service. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
b) By visiting the website and your corresponding consent, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this declaration will be transmitted. This takes place regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
c) Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also receive further information on your rights in this regard and setting options to protect your privacy. In cases where personal data is transferred to the USA, the following conditions of the third party provider apply: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001: https://policies.google.com/privacy/frameworks?hl=de. The legal basis for the use of Google Maps is Art. 6 para. 1 p. 1 lit. a) GDPR.
(3) Use of WhatsApp Business
We use WhatsApp Business as an information hotline for interested parties. The contact is made exclusively by the interested party. The data of the interested party will not be stored and will not be used for renewed contact.
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G. Online advertising and analysis of user behaviour
Use of Google Ads
(1) We use the Google Ads service to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Ads). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.
(2) These advertisements are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your PC if you have previously given your consent. These cookies usually expire after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.
(3) These cookies enable Google to recognise your internet browser. If a user visits certain pages of the website of an Adwords customer and the cookie stored on his computer has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify the users on the basis of this information.
(4) Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
5) For the exceptional cases in which personal data is transferred to the USA, the following conditions of the third-party provider apply: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001: https://policies.google.com/privacy/frameworks?hl=de. The legal basis for the use of Google is Art. 6 para. 1 p. 1 lit. a) GDPR.
Alternatively, you can visit the Network Advertising Initiative (NAI) website athttps://www.networkadvertising.org.
Use of Facebook Custom Audiences (Pixel/Cookies)
We use a so-called tracking pixel of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Facebook Inc. 1601, Willow Road Menlo Park, CA 94025, USA, on our website. We use Facebook Pixel to track the success of our own Facebook advertising campaigns and to optimise the playout of Facebook advertising campaigns to interested target groups.
After clicking on a Facebook ad or visiting our website, a cookie is stored on your device using the pixel on our website. The cookie processes data about whether you have reached our website via a Facebook ad and allows us to analyse the user's behaviour until the purchase is completed. This allows us to track the success rate of our Facebook advertising campaigns. In addition, the pixel processes data about the fact that you have visited our website and makes it possible to adapt the advertising played on Facebook to your interests.
Via the Facebook pixel integrated on our website, a direct connection to the Facebook servers is established when you visit our website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to Facebook. Insofar as a data transfer to Facebook Inc. in the USA takes place, Facebook participates in the EU-US Privacy Shield.
The certification is available at: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
You can find more information on data protection at Facebook at: https://www.facebook.com/help/568137493302217.
The cookies remain permanently on your end device even after you close the web browser and enable us to recognise you the next time you visit our website. The data collected is anonymous for us and does not allow us to draw any conclusions about the user. If you are registered with Facebook, Facebook can assign the collected information to your account. Even if you do not have a Facebook account or are not logged in when you visit our website, your IP address and other identification data may be processed and stored by Facebook.
You can revoke your consent for data processing by Facebook Pixel for our web domain at any time with effect for the future. Please note that you will have to click the link again if you delete the cookies in your browser in the meantime. Furthermore, you can prevent the setting of cookies by adjusting the corresponding settings in your Facebook account at
The legal basis for the data processing is your consent according to Art. 6 para. 1 a) GDPR
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H. Dealing with applications
(1) Provadis Training Division
a) Storage period
Provadis processes the personal data provided by you as part of your application exclusively for the purpose of carrying out the application procedure for the purpose of finding a training place and/or commencing training together with the training cooperation companies (hereinafter referred to as "companies") of Provadis. Your applicant data will not be stored for longer than 12 months after receipt of your application.
b) Categories of data, purpose of processing and legal basis:
The personal data from your application that you provide on this application page (on the form page or as an attached annex) will be processed by Provadis for the purpose of selecting applicants. If you are suitable, your data will be forwarded to the companies for further processing as part of the selection procedure. The
responsible training managers and recruiters of the respective companies have access to
this data.
Provadis therefore processes the following personal data, for example, from your application and during the selection process:
- First name, last name
- Application photo
- Nationality
- Communication data (such as private address, telephone number)
- Information of age of majority/minority
- Application data (such as school leaving certificate, school grades, career aspirations, internships, - professional experience, certificates)
- Data from applicant questionnaires
- Data from aptitude tests that may still be conducted
- Data from applicant interviews, which is still being carried out if necessary
- Information channels that led to the application
The information on which information channels you used to find out about the training and study programmes at Provadis will only be evaluated anonymously and used for marketing measures. The
legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.
c) Special categories of personal data:
You agree that Provadis may collect and process the following special categories of personal data:
If your application contains special categories of personal data (e.g. information about your health; a photo that allows conclusions to be drawn about your ethnic origin and, if applicable, your eyesight and/or religion), this may only be processed to this extent with your consent. You hereby consent to Provadis processing the special categories of personal data contained in your application letter and the enclosed attachments for the purpose of carrying out the application procedure. This consent is solely for the purpose of being able to consider the application in its present form in the first place. The information will not be taken into account in the application process unless - especially in the case of severely disabled persons - there is a legal obligation to do so. Your data will not be passed on to third parties other than the aforementioned companies. You are not obliged to submit these special categories of personal data with your application. Submission or non-submission has no effect on your chances in the application process.
d) Revocation of the declaration of consent
You can revoke any consent you have given at any time (preferably by email to the address: [email protected] or by post to the address: Provadis Partner für Bildung und Beratung GmbH, Personalcenter, Gebäude B852, Industriepark Höchst, 65926 Frankfurt am Main). In the event of revocation, your data covered by the consent will be deleted immediately. In the event of revocation of consent, however, your application already submitted cannot be considered in its present form.
e) Transfer of personal data
Provadis also
works together with external service providers (so-called order processors), such as service providers for IT maintenance services,
when processing personal data, if necessary. These service providers will then only act on the instructions of Provadis and will be contractually obliged to comply with the applicable data protection requirements.
f) Storage period for aptitude test In the
event that you take an aptitude test, this will consist of several different groups of tasks. The test data will be stored in the Provadis training administration system. This data is used by Provadis to determine the degree of aptitude. In the event of rejection, this data is deleted together with the other personal data (see above). In the event of recruitment, this data is retained for the duration of the statutory retention periods (usually 10 years) and then deleted.
g) Right to information, correction, deletion or restriction of your personal data, right to object and right to data portability
Under applicable data protection law, you generally have the following rights:
- request confirmation as to whether Provadis is processing personal data about you and to
obtain information about the
personal data processed by Provadis
and further information; - request the correction of inaccurate personal data;
- request the erasure of the personal data processed by Provadis;
- request the restriction of the processing of your personal data by Provadis;
- obtain personal data that you have provided to Provadis in a structured, commonly used and machine-readable format or request that the personal data be transferred to a third party; or
- object to the processing of your personal data by Provadis.
h) Data protection contact
The data protection officer provides support on all questions relating to data protection. Complaints can also be made to him and your rights in relation to data protection can be asserted. The data protection officer can be contacted at [email protected]
Provadis always endeavours to address and remedy enquiries and complaints received via the above channels. In addition to the above-mentioned contact options, you also have the option of contacting the competent data protection supervisory authority, the Hessian Data Protection Commissioner, at any time:
The Hessian Data Protection Commissioner
Postfach 31 63
65021 Wiesbaden
Tel. 0611/1408-0
Fax 0611/1408-611
[email protected]
(2) Provadis student internship / technical college internship area
a) Storage period
Provadis processes the personal data provided by you as part of your application exclusively for the purpose of carrying out the application procedure for the purpose of arranging an internship and/or taking up a student internship / technical college internship together with the training cooperation companies (hereinafter referred to as: "companies") (available under the following link:) of Provadis. Your applicant data will not be stored for longer than 12 months after receipt of your application.
b) Categories of data, purpose of processing and legal basis:
The personal data from your application that you provide on this application page (on the form page or as an attached annex) will be processed by Provadis for the purpose of selecting applicants. If you are suitable, your data will be forwarded to the companies for further processing as part of the selection procedure. The responsible internship managers and internship supervisors of the respective companies have access to this data.
Provadis therefore processes the following personal data, for example, from your application and during the selection process:
- First name, last name
- Application photo
- Nationality
- Communication data (such as private address, telephone number)
- Information of age of majority/minority
- Application data (such as school leaving certificate, school grades, career aspirations, internships, professional experience, references)
- Data from applicant questionnaires
- Information channels that led to the application
The information about the information channels through which you became aware of the internship offer, the training and study programmes at Provadis will only be evaluated anonymously and used for marketing measures. The
legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.
c) Special categories of personal data:
You agree that Provadis may collect and process the following special categories of personal data:
If your application contains special categories of personal data (e.g. information about your health; a photo that allows conclusions to be drawn about your ethnic origin and, if applicable, your eyesight and/or religion), this may only be processed to this extent with your consent. You hereby consent to Provadis processing the special categories of personal data contained in your application letter and the enclosed attachments for the purpose of carrying out the application procedure. This consent is solely for the purpose of being able to consider the application in its present form in the first place. The information will not be taken into account in the application process unless - especially in the case of severely disabled persons - there is a legal obligation to do so. Your data will not be passed on to third parties other than the aforementioned companies. You are not obliged to submit these special categories of personal data with your application. Submission or non-submission has no effect on your chances in the application process.
d) Revocation of the declaration of consent
You can revoke any consent you have given at any time (preferably by email to the address: [email protected] or by post to the address: Provadis Partner für Bildung und Beratung GmbH, Personalcenter, Gebäude B852, Industriepark Höchst, 65926 Frankfurt am Main). In the event of revocation, your data covered by the consent will be deleted immediately. In the event of revocation of consent, however, your application already submitted cannot be considered in its present form.
e) Transfer of personal data
Provadis also works together with external service providers (so-called order processors), such as service providers for IT maintenance services, when processing personal data,
if necessary. These service providers will then only act on the instructions of Provadis and will be contractually obliged to comply with the applicable data protection requirements.
f) Storage period of aptitude test for FOS trainees
In the event that you take
an aptitude test, this consists of several different groups of tasks. The test data is stored in the Provadis training administration system. This data is used by Provadis to determine the degree of aptitude. In case of rejection, this data will be deleted together with the other personal data (see above). In the event of recruitment, this data is retained for the duration of the statutory retention periods (usually 10 years) and then deleted.
g) Right to information, correction, deletion or restriction of your personal data, right to object and right to data portability
Under applicable data protection law, you generally have the following rights:
- request confirmation as to whether Provadis is processing personal data about you and to obtain information about the personal data processed by Provadis and further information;
- request the correction of inaccurate personal data;
- request the erasure of the personal data processed by Provadis;
- request the restriction of the processing of your personal data by Provadis;
- obtain personal data that you have provided to Provadis in a structured, commonly used and machine-readable format or request that the personal data be transferred to a third party; or
- object to the processing of your personal data by Provadis.
h) Data protection contact
The data protection officer provides support on all questions relating to data protection. Complaints can also be made to him and your rights in relation to data protection can be asserted. The data protection officer can be contacted at [email protected]
Provadis always endeavours to address and remedy enquiries and complaints received via the above channels. In addition to the above-mentioned contact options, you also have the option of contacting the competent data protection supervisory authority, the Hessian Data Protection Commissioner, at any time:
The Hessian Data Protection Commissioner
Postfach 31 63
65021 Wiesbaden
Tel. 0611/1408-0
Fax 0611/1408-611
[email protected]
(3) Staff placement and leasing sector
a) Handling of personal data within the framework of the online application procedure
Provadis Professionals GmbH (hereinafter referred to as "Professionals") processes the personal data provided by you in the context of your application exclusively for the purpose of carrying out the application procedure for the purpose of personnel placement and/or commencement of an employment relationship in accordance with the German Personnel Leasing Act (Arbeitnehmerüberlassungsgesetz) as amended from time to time with the commissioning client companies and/or cooperation partners of Professionals.
(b) categories of data, purpose of processing and legal basis:
The personal data from your application that you have entered in this application form will be processed by Professionals for the purpose of applicant selection. If you are suitable, your data will be forwarded to the companies for further processing as part of the selection process. The responsible recruiters or hiring managers of the respective companies have access to this data.
Professionals therefore processes the following personal data from your application and during the selection process, for example:
- First name, last name
- Application photo
- Nationality
- Communication data (such as private address, telephone number)
- Application data (such as school leaving certificate, school grades, career aspirations, internships, professional experience, references)
- Data from aptitude tests
- Data from applicant interviews
- Information channels that led to the application
The information on which information channels you used to become aware of job vacancies at Professionals will only be evaluated anonymously and used for marketing measures. The
legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.
(c) special categories of personal data:
You consent to Professionals collecting and processing the following special categories of personal data:
If your application contains special categories of personal data (e.g. information about your health; a photo that allows conclusions to be drawn about your ethnic origin and, if applicable, your eyesight and/or religion), this may only be processed to this extent with your consent. You hereby consent to Professionals processing the special categories of personal data contained in your letter of application and the enclosures attached thereto for the purpose of carrying out the application procedure. This consent is solely for the purpose of being able to consider the application in its present form in the first place. The information will not be taken into account in the application process unless - especially in the case of severely disabled persons - there is a legal obligation to do so. Your data will not be passed on to third parties other than the aforementioned commissioning client companies and/or cooperation partners. You are not obliged to submit these special categories of personal data with your application. Submission or non-submission has no effect on your chances in the application process.
d) Revocation of the declaration of consent
You can revoke your consent at any time (preferably by e-mail to the address: [email protected] or by post to the address: Provadis Professionals GmbH, Personalcenter, Gebäude B852, Industriepark Höchst, 65926 Frankfurt am Main). In the event of revocation, your data covered by the consent will be deleted immediately. In the event of revocation of consent, however, your application already submitted cannot be considered in its present form.
e) Disclosure of personal data
Professionals also works with external service providers (so-called processors), such as service providers for IT maintenance services, when processing personal data, if necessary. These service providers will then only act on the instructions of Professionals and will be contractually obliged to comply with the applicable data protection requirements. In addition, your personal data in the application process may also be integrated into client systems for the purpose of carrying out the application process. Commissioned data processing agreements also exist with these client companies.
(f) storage period
Should you enter into an employment relationship with Provadis Professionals in the course of the application process in accordance with the German Personnel Leasing Act (Arbeitnehmerüberlassungsgesetz) in its currently valid version, your personal data will be stored for the duration of the statutory retention periods (generally 10 years) and then deleted.
g) Right to information, correction, deletion or restriction of your personal data, right to object and right to data portability
Under applicable data protection law, you generally have the following rights:
- request confirmation as to whether Professionals is processing personal data about you and to obtain information about the personal data processed by Professionals and further information;
- request the correction of inaccurate personal data;
- request the erasure of the personal data processed by Professionals;
- request the restriction of the processing of your personal data by Professionals;
- obtain personal data that you have provided to Professionals in a structured, commonly used and machine-readable format or request that the personal data be transferred to a third party; or
- object to the processing of your personal data by Professionals
h) Data protection contact
The Data Protection Officer provides support on all questions relating to data protection. Complaints can also be made to him and your rights in relation to data protection can be asserted. The Data Protection Officer can be contacted at [email protected]
Professionals always endeavours to address and remedy enquiries and complaints received via the above-mentioned channels. In addition to the above-mentioned contact options, you also have the option of contacting the competent data protection supervisory authority, the Hessian Data Protection Commissioner, at any time:
The Hessian Data Protection Commissioner
Postfach 31 63
65021 Wiesbaden
Tel. 0611/1408-0
Fax 0611/1408-611
[email protected]
(4) Higher education sector
a) Handling of personal data in the context of the online application procedure of Provadis University of Applied Sciences
Provadis University processes the personal data you provide as part of your application in order to carry out the application procedure for the purpose of taking up a course of study.
b) Handling of personal data within the framework of the Provadis University's practical placement with cooperating companies
If required, Provadis University will process the personal data provided by you as part of your application in order to carry out the placement as part of the dual study programme together with the cooperation companies of Provadis University. For this purpose, the provided and digitally stored data and documents such as CV, all existing certificates as well as letters of recommendation or other certificates (e.g. language certificates) are sent to the respective companies. If the contract with the university is terminated and/or the placement is cancelled, the personal data will be deleted after 24 months at the latest.
c) Categories of data, purpose of processing and legal basis:
The personal data from your application that you provide on this application page (on the form page or as an attached annex) will be processed by Provadis University.
Provadis University therefore processes the following personal data from your application and during the selection process, for example:
- First name, last name
- Application photo
- Nationality(ies)
- Communication data (such as private address, telephone number)
- Date of birth
- Application data (such as school-leaving certificate, school grades, internships, professional experience, references)
- Data from applicant questionnaires
- Data from aptitude tests that may still be conducted
- Data from applicant interviews, which is still being carried out if necessary
The information about the information channels through which you became aware of the study programmes offered by Provadis University will only be evaluated anonymously and used for marketing measures. The
legal basis is Art. 6 para. 1 p. 1 lit. b DS-GVO .
(d) special categories of personal data:
You consent to Provadis University collecting and processing the following special categories of personal data:
If your application contains special categories of personal data (e.g. information about your health; a photo that allows conclusions to be drawn about your ethnic origin and, if applicable, your eyesight and/or religion), this may only be processed to this extent with your consent. You hereby consent to Provadis University processing the special categories of personal data contained in your application letter and the enclosed attachments for the purpose of carrying out the application procedure. This consent is solely for the purpose of being able to consider the application in its present form in the first place. The information will not be taken into account in the application process unless - especially in the case of severely disabled persons - there is a legal obligation to do so. Your data will not be passed on to third parties other than the aforementioned companies. You are not obliged to submit these special categories of personal data with your application. Submission or non-submission has no effect on your chances in the application process.
e) Revocation of the declaration of consent
You can revoke your consent at any time, preferably by sending an email to the address:
infoprovadis-hochschule.de
or by post to the address:
Provadis School of International Management & Technology,
Industriepark Höchst, Building B835,
65926 Frankfurt am Main
revoke. In the event of revocation, your data covered by the consent will be deleted immediately. In the event of revocation of consent, however, your application already submitted cannot be considered in its present form.
f) Transfer of personal data
Provadis University also works together with external service providers (so-called order processors), such as service providers for IT maintenance services, when processing personal data, if necessary. These service providers will then only act on the instructions of Provadis and will be contractually obliged to comply with the applicable data protection requirements.
g) Aptitude test storage periods In the
event that you take an aptitude test, this consists of several different groups of tasks. The test data is stored in the administration system of Provadis University. This data is used by Provadis University to determine the degree of aptitude. In the event of rejection, this data is deleted together with the other personal data (see above). In the event of employment, this data is retained for the duration of the statutory retention periods (usually 60 years) and then deleted.
h) Right to information, correction, deletion or restriction of your personal data, right to object and right to data portability
Under applicable data protection law, you generally have the following rights:
- request confirmation as to whether Provadis is processing personal data about you and to obtain information about the personal data processed by Provadis and further information;
- request the correction of inaccurate personal data;
- request the erasure of the personal data processed by Provadis;
- request the restriction of the processing of your personal data by Provadis;
- obtain personal data that you have provided to Provadis in a structured, commonly used and machine-readable format or request that the personal data be transferred to a third party; or
- object to the processing of your personal data by Provadis.
i) Data protection contact
The data protection officer provides support on all questions relating to data protection. Complaints can also be made to him and your rights in relation to data protection can be asserted. The data protection officer can be contacted at [email protected]
Provadis University always endeavours to address and remedy enquiries and complaints received via the above channels. In addition to the above-mentioned contact options, you also have the option of contacting the competent data protection supervisory authority, the Hessian Data Protection Commissioner, at any time:
The Hessian Data Protection Commissioner
PO Box 31 63
65021 Wiesbaden
Tel. 0611/1408-0
Fax 0611/1408-611
poststelledatenschutz.hessen.de
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I. Use of video conferencing software in teaching
We provide the use of the video conferencing software "Zoom" from the provider Zoom Video Communications, Inc, 55 Almaden Blvd, Suite 600, San Jose, CA 95113, United States of America, as part of the virtual and hybrid courses.
(1) General
The use of this service is generally possible without setting up a user account via browser-based access. In this case, the provider collects and stores the following data in order to ensure the technical implementation of the connection (legal basis is Art. 6 para. 1 p. 1 lit. f GDPR):
- IP address of your end device used
- date and time of use
- time zone difference to Greenwich Mean Time (GMT)
- access status/HTTP status code -
amount of data transferred in each case -
browser -
operating system and its interface
- language and version of the browser software.
For the storage of data, we have concluded an order processing agreement with the provider, which provides for data storage exclusively on servers within the European Union.
For more information on Zoom's data protection, please visit explore.zoom.us/de-de/privacy.html.
(2) Use as a teacher
As part of your use as a teacher, we will create a user account for you with the service. In addition to the usage data mentioned above, the following data will be stored:
- Your email address known to us
- Surname and first name
- Preferred language
- User ID and password
You allow the use and storage of this additional data by clicking on the activation link from the invitation email and thereby creating your user account. In the event that you do not agree to the use, your data will be automatically deleted after 30 days. If you agree to the use, we will delete your account and your data immediately when your teaching activity for the Provadis Group ends.
Status: 23.08.2022